Spintine Terms and Conditions — Rules That Govern Your Account and Use of the Platform

1 Definitions

Throughout these Terms, the following words and phrases carry the meanings set out below:

• "Spintine" refers to the licensed operator of the Platform and all associated services available at spintine.com.
• "Player" or "You" refers to any registered account holder accessing the Platform.
"Platform" refers to the Spintine website, mobile interface, and all associated gaming and betting services.
• "Account" refers to the registered player account created on the Platform.
• "Balance" refers to the total of real money funds held in a player's account, excluding any unapplied or unvested bonus amounts.
• "Bonus Funds" refers to credits awarded as part of a promotional offer, subject to separate wagering conditions.
• "Wager" refers to any bet placed on a game, virtual sport, or sports event on the Platform using real money or bonus funds.
• "PHP" or "₱" refers to Philippine Peso, the only currency accepted on the Spintine Platform.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body that licenses and oversees Spintine's operations.

2 Acceptance of Terms

By accessing the Platform or creating an account, you confirm that you have read, understood, and agree to be bound by these Terms and all documents incorporated by reference, including the Privacy Policy and the Responsible Gaming Policy, both available on the Spintine website.

These Terms constitute a legally binding agreement between you and Spintine. If you are registering on behalf of a business or organisation, you confirm that you are authorised to bind that entity to these Terms. Individual player accounts may not be used for commercial purposes without Spintine's prior written approval.

3 Account Registration

To use the Spintine Platform, you must register an account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, Philippine mobile number, and a valid email address.

Each person is permitted to hold only one Spintine account. Duplicate accounts — whether registered under the same identity, mobile number, email address, device, or IP address — are prohibited. Spintine reserves the right to close duplicate accounts and withhold any associated balance where fraudulent intent is identified.

You are responsible for ensuring that all account information remains accurate and up to date. Updates to personal details must be submitted via account settings or through official customer support channels. Providing false information during registration is grounds for immediate account closure without balance payout.

Spintine will conduct identity verification (KYC — Know Your Customer) as required by PAGCOR regulations. You may be asked to provide supporting documents, such as a valid government-issued Philippine ID, prior to processing your first withdrawal. KYC is a one-time process unless your circumstances change.

4 Age and Eligibility

Use of the Spintine Platform is restricted to individuals who are:

• Aged 21 years or older at the time of registration;
• Physically located in the Philippines at the time of access; and
• Legally permitted under Philippine law to participate in online gaming activities.

Spintine takes age verification seriously and will request documentation if there is any doubt about a player's age. Any account found to belong to a person under the age of 21 will be closed immediately and all funds will be handled in accordance with PAGCOR's underage gambling procedures, which may include forfeiture of any bonus-derived winnings.

5 Account Security

You are solely responsible for maintaining the confidentiality of your Spintine account credentials, including your password and any one-time passwords (OTPs) sent to your registered mobile number. Do not share these with anyone, including Spintine customer support staff, who will never ask for your full password.

If you believe your account has been accessed without your authorisation, or if your registered mobile number or email address has been compromised, you must notify Spintine immediately. Spintine will investigate and may temporarily suspend the account to protect your funds.

Spintine cannot be held responsible for losses resulting from unauthorised account access where the player failed to secure their credentials or delayed reporting the compromise. All login sessions are logged and may be reviewed during any security investigation.

6 Deposits

All deposits to your Spintine account must be made in Philippine Peso (₱). The minimum deposit per transaction is ₱100. Spintine does not impose a maximum deposit limit at the platform level, though individual payment providers may apply their own transaction limits.

Accepted deposit channels include GCash, Maya, InstaPay, PESONet, BDO, BPI, UnionBank, and Visa/Mastercard. All channels available at any given time are listed on the Deposit and Withdrawal page. Spintine may add or remove payment channels at any time.

Funds must come from payment methods registered in your own name. Deposits from third-party accounts — accounts not in your legal name — are not permitted and may be returned, less any applicable processing fees imposed by the payment provider.

Spintine does not charge fees for processing deposits. However, your payment provider or bank may impose their own transaction fees, which are outside Spintine's control. Check with your provider before initiating a transfer.

7 Withdrawals

Withdrawals may be requested at any time, subject to the following conditions:

• Your account must be fully verified (KYC completed) before any withdrawal is processed;
• The withdrawal amount must not exceed your available real money balance;
• No active bonus with an incomplete wagering requirement may be pending at the time of withdrawal, unless you opt to forfeit the bonus;
• Withdrawals are processed to the same payment method used for your most recent qualifying deposit, where technically possible.

The minimum withdrawal amount is ₱200. There is no platform-level maximum withdrawal limit, though individual payment provider limits apply. Withdrawals are typically processed within one to three business days. GCash and Maya withdrawals are generally faster and may complete within the same business day.

Spintine reserves the right to conduct additional verification before processing large withdrawals or in cases where unusual account activity has been flagged. This verification process is in accordance with PAGCOR's anti-money laundering compliance requirements and is not a reflection of any presumption against the player.

8 Bonuses and Promotions

Spintine offers promotional bonuses from time to time, including welcome bonuses, reload bonuses, cashback offers, referral rewards, and other time-limited promotions. Each promotion is subject to its own individual terms, which are published on the Promotions page at the time the offer is available.

The following general conditions apply to all Spintine promotions unless the individual offer terms state otherwise:

1. Bonuses are available to one account per person, per household, per device, and per IP address;
2. Wagering requirements must be met within the validity period stated in the offer — expired bonus balances are forfeited;
3. Only one bonus may be active at a time — a new bonus cannot be claimed while a previous bonus has an incomplete wagering requirement;
4. Where a promotion requires an opt-in, the opt-in must be completed before the qualifying deposit is made;
5. Spintine reserves the right to withdraw or modify any promotional offer at any time, provided that existing accepted bonuses are honoured under their original terms;
6. Any evidence of bonus abuse — including but not limited to coordinated betting, low-risk wagering strategies designed to extract bonus value, or multi-account exploitation — will result in the cancellation of the bonus and may result in account suspension.

The maximum bet permitted while bonus funds are the primary balance source is ₱500 per wager unless the specific offer terms state a different limit. Exceeding the maximum bet during an active bonus may result in forfeiture of the bonus balance.

9 Betting and Gaming Rules

All wagers placed on the Spintine Platform are final once confirmed. Players are responsible for checking their selections before confirming a bet — Spintine does not accept requests to void correctly placed bets due to a change of mind.

Spintine reserves the right to void any wager placed in the following circumstances:

• Odds or game parameters were displayed incorrectly due to a technical error;
• A wager was placed after the relevant event had concluded (late bet);
• The wager was placed on an event that was subsequently cancelled, abandoned, or declared void;
• Collusion or match-fixing involving the relevant event is suspected or confirmed;
• A system error or connectivity failure affected the accurate placement or recording of the wager.

In the case of a voided wager, the staked amount will be returned to the player's account. No additional compensation is payable in connection with a voided bet.

For RNG-based games — including virtual sports, card simulations, and slots — results are generated by an independently audited certified random number generator. Results are final once displayed and cannot be reversed. Spintine publishes return-to-player (RTP) and other technical information for each game category on request.

10 Prohibited Conduct

The following actions are expressly prohibited on the Spintine Platform. Violation of any of these conditions may result in immediate account suspension, forfeiture of balances, and referral to the relevant authorities where appropriate:

• Registering more than one account or using another person's account;
• Providing false, incomplete, or misleading information during registration or verification;
• Using the Platform while under the age of 21;
• Using the Platform outside of the Philippines in jurisdictions where online gaming is prohibited;
• Using automated bots, scripts, or software to interact with the Platform;
• Exploiting technical errors, glitches, or unintended system behaviour for financial gain;
• Engaging in any form of match-fixing, collusion, or coordination intended to manipulate game or betting outcomes;
• Using payment methods registered in another person's name for deposits or withdrawals;
• Attempting to launder funds through gaming activity;
• Intimidating, harassing, or threatening Spintine staff or other players.

Spintine employs automated and manual monitoring systems to detect prohibited conduct. The outcome of any investigation is at Spintine's sole discretion, subject to PAGCOR oversight where applicable.

11 Responsible Gaming

Spintine is committed to promoting responsible gaming practices. Every player account on the Platform has access to the following tools, available in account settings at all times:

• Deposit limits: Set daily, weekly, or monthly limits on how much can be deposited into your account;
• Session time reminders: Receive notifications after you have been active on the Platform for a specified duration;
• Cooling-off period: Temporarily suspend your account for a chosen period (24 hours to 6 months);
• Self-exclusion: Permanently or long-term exclude yourself from the Platform.

Spintine will not override or bypass a responsible gaming restriction at a player's request during the restriction period. A cooling-off or self-exclusion cannot be reversed early — this is a deliberate safeguard, not an administrative limitation.

If you believe you have a gambling problem, we encourage you to use these tools and to visit the Responsible Gaming page for additional resources and support information. Gaming should be enjoyable — if it's causing stress, it's okay to take a break.

12 Intellectual Property

All content on the Spintine Platform — including but not limited to the Spintine brand name and logo, website design, game interfaces, text, graphics, and software — is the property of Spintine or its licensed content providers. Nothing in these Terms grants you any right to use, reproduce, distribute, or create derivative works from any Platform content without the prior written consent of Spintine.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence is revocable at any time at Spintine's discretion.

13 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, Spintine's total liability to you in connection with your use of the Platform — whether arising in contract, tort, or otherwise — is limited to the total amount deposited by you in the 90 days preceding the event giving rise to the claim.

Spintine is not liable for:

• Any loss of gaming winnings due to network failure, device malfunction, or interrupted connectivity outside Spintine's control;
• Any indirect, consequential, or incidental loss arising from use of the Platform;
• Third-party delays or errors in processing payments through GCash, Maya, or any banking channel;
• Events beyond Spintine's reasonable control, including but not limited to natural disasters, government actions, or infrastructure failures.

Nothing in these Terms limits liability for fraud, gross negligence, or any other matter where limitation is not permitted by Philippine law.

14 Account Suspension and Closure

Spintine may suspend or close your account at any time and for any of the following reasons:

• Breach of any provision of these Terms;
• Discovery that you are ineligible to hold an account (age, location, or legal restriction);
• Failure to complete identity verification within a reasonable timeframe following a request;
• Reasonable suspicion of fraud, money laundering, or other criminal activity;
• Compliance with any order or direction from PAGCOR or another competent authority;
• Account inactivity — accounts with no login activity for 12 consecutive months may be closed after notice.

Where an account is closed for reasons other than a breach by you, any available real money balance will be returned to you via your registered payment method after any applicable compliance checks are completed. Where closure is due to a breach, Spintine reserves the right to withhold balances pending investigation, in accordance with PAGCOR's dispute resolution process.

You may request voluntary account closure at any time by contacting Spintine customer support. Voluntary closures will be processed once any pending wagers have settled and any pending withdrawal has been initiated.

15 Amendments to These Terms

Spintine reserves the right to amend, update, or replace these Terms at any time. Where changes are material, Spintine will provide notice via the email address registered to your account at least seven days before the changes take effect, except where immediate changes are required to comply with legal or regulatory obligations.

Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the amended Terms, you must stop using the Platform and may request account closure. The current version of the Terms is always available at spintine.com/terms-conditions.

16 Governing Law and Disputes

These Terms are governed by the laws of the Republic of the Philippines. Any dispute arising from or in connection with your use of the Spintine Platform that cannot be resolved through customer support will be subject to the jurisdiction of the appropriate Philippine courts.

Before initiating formal legal proceedings, players are encouraged to raise their complaint directly with Spintine's customer support team. If the matter is not resolved to your satisfaction, you may escalate to PAGCOR through the corporation's official complaints channel. Spintine will cooperate fully with any PAGCOR investigation or mediation process.

17 Contact Information

For any questions, complaints, or requests related to these Terms and Conditions, please contact Spintine through the following channel:

For matters related to responsible gaming, account restriction, or self-exclusion, dedicated support is available at any time via the same contact address. For escalated regulatory complaints, players may contact PAGCOR directly at the corporation's published contact channels on the official PAGCOR website.

Spintine's full legal name, registered address, and PAGCOR licence details are available to players on request via the support email address above or through the account verification process.